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What’s holding you back from adopting AI in HR?

November 29, 2024
50skills
6 minute read

Be honest, how do you really feel about AI in HR? Excited? Curious? Or maybe a little uneasy? If the idea of handing over certain tasks to AI makes you pause, you’re not alone.

For many HR professionals, it’s not just about how AI works but whether it can be trusted to make fair, ethical decisions. Can it really do as good a job as you or your team? What if it’s more complicated than it seems?

These concerns are valid, but they don’t have to hold you back. Let’s explore the common doubts about using AI in HR and how to move past them. By the end, you’ll see how AI can actually make your role easier without compromising your values or standards.

Why is AI adoption in HR still a challenge?

Let’s face it, AI can feel intimidating. It’s often portrayed as this mysterious, all-knowing force that operates behind the scenes. For HR professionals, that lack of clarity can lead to hesitation.

Some of the most common concerns include:

  • Bias and fairness: What if the AI amplifies unconscious biases instead of removing them? The thought of unintentionally making decisions that seem unfair is enough to make anyone cautious.
  • Trusting the results: Can AI really make decisions that are as reliable and human-centric as the ones made by people? A McKinsey report notes that while AI adoption has surged to 72% globally, concerns about the accuracy and reliability of AI decisions remain prevalent.
  • Ethical and legal implications: With new regulations like the EU AI Act, how can you be sure your use of AI is responsible and compliant?
  • Implementation worries: Is it going to require too much time, budget, or training to get started? A Gartner study found that 38% of HR leaders have explored or implemented AI solutions, indicating that a significant number are still in the early stages of adoption, possibly due to these concerns.

These questions are not just valid; they’re important. But addressing them doesn’t have to be overwhelming.

Building trust in AI

The key to overcoming hesitation about AI is building trust. When you can rely on AI to deliver accurate, ethical, and fair results, it stops feeling like a risk and starts feeling like an opportunity.

Here’s how HR teams can start building that trust:

1. Choose transparent AI tools

The best AI tools are not a black box. They allow you to see how decisions are made and provide explanations for their recommendations. For example, AI-powered CV screening tools should show why one candidate is flagged as a strong match while another is not. Transparency builds confidence, both for your team and for your candidates.

2. Start with small, high-impact areas

You don’t need to dive into the deep end straight away. Begin with areas where AI can make an immediate difference, such as automating repetitive tasks like compliance document generation or interview scheduling. These early wins help you see AI in action, building confidence without overwhelming your team.

3. Leverage regulations like the EU AI Act

Rather than seeing regulations as a hurdle, think of them as a safety net. Frameworks like the EU AI Act are designed to ensure AI is used responsibly, protecting you and your candidates. By selecting tools that meet these standards, you can operate confidently while prioritising ethical use.

4. Combine AI with human oversight

AI doesn’t have to work alone. Human oversight ensures that decisions remain fair and aligned with your organisational values. Use AI for efficiency and accuracy, but rely on people for the final call when it comes to sensitive decisions.

By focusing on these steps, HR teams can reduce uncertainty, build confidence, and set the stage for AI to become a trusted partner in their workflows.

Taking the first step with AI in HR

Getting started with AI doesn’t have to be daunting. The key is to approach it as a gradual, manageable process. By focusing on areas where AI can make an immediate impact, you can build confidence while reaping early benefits.

Here’s how to take that first step:

1. Identify pain points

Look at your current processes and pinpoint where your team spends the most time on repetitive tasks. For many HR teams, this could include:

  • Screening CVs
  • Generating contracts or compliance documents
  • Managing onboarding workflows

These tasks are perfect for AI because they are time-consuming, repetitive, and benefit from automation.

2. Partner with the right platforms

Choose tools that integrate easily with your existing systems. Platforms like 50skills not only automate processes but also provide pre-built templates that you can customise. This makes implementation smoother and reduces the learning curve.

3. Focus on measurable outcomes

Set clear goals for your AI adoption. Are you trying to reduce time-to-hire? Improve candidate experience? Free up your team for more strategic work? Having measurable outcomes ensures you can track progress and demonstrate value to stakeholders.

4. Start small and scale up

There’s no need to tackle everything at once. Begin with smaller tasks, such as scheduling candidate interviews or sending automated email reminders to new hires. These are straightforward to implement and provide immediate value.

For a slightly larger but still manageable pilot, consider testing AI for CV screening on just one role. Compare the AI’s shortlisting outcomes with those done by a human recruiter. This allows you to evaluate accuracy, identify any discrepancies, and build trust in the system before expanding its use.

Once your team becomes more comfortable with these smaller applications, you can scale up to broader workflows like onboarding or compliance document generation.

5. Get feedback and iterate

Once you’ve implemented AI in a specific area, gather feedback from your team and other stakeholders. What worked well? What could be improved? Use this input to refine your approach.

You can also leverage AI to review the process itself. Many workflow tools can analyse data from completed tasks to highlight inefficiencies or suggest improvements. For example, AI might identify bottlenecks in candidate communication or recommend ways to speed up approvals in onboarding. This ongoing iteration helps ensure your processes remain efficient and aligned with your goals.

How to build trust in AI for your HR processes

At its core, AI is here to support you. It’s not about taking over your role or making HR less human. It’s about giving you tools to work smarter and make your processes more efficient. By addressing concerns like trust, fairness, and compliance, you can confidently make AI part of your day-to-day work.

With 50skills, this becomes even easier. Our platform integrates seamlessly with your existing workflows, helping you simplify repetitive tasks like CV screening, onboarding, and compliance checks. Whether you want to start with pre-built templates or design your own workflows, 50skills gives you the flexibility to work the way that suits you best.

If you’re concerned about bias or ethics, our partnership with Warden AI provides extra reassurance. Warden AI can review your workflows to monitor for bias, helping you ensure that your hiring processes are not just efficient but also fair and ethical. You stay in control, knowing the technology is working with you and supporting your goals.

AI doesn’t replace the human touch. It enhances it. By automating repetitive tasks, it frees you up to focus on what matters most, like building great teams and creating a positive employee experience.

Ready to explore how 50skills can make your HR workflows easier?

Book a demo today and let’s talk about how AI can support your processes and address common concerns like bias and efficiency. Our partnership with Warden AI provides added reassurance that your workflows can be monitored for fairness and ethical alignment, giving you greater confidence in the results.